- Q: Do you charge for delivery?
A: Yes. We charge £12 plus VAT for goods under £120.00, and £6 plus VAT for goods over £120.00. We are able to track all of our vehicles thanks to satellite technology, meaning we can stay updated with the progress of all our deliveries.
- Q: Will I be contacted before delivery?
A: Yes. Our team will deliver to you at a pre-agreed time, but if you should wish to be notified about the delivery beforehand, please feel free to ask our delivery team.
- Q: Will the delivery driver carry the goods inside my property?
A: Due to the size and weight of the materials being delivered, as well as the size of our vehicles, we deliver our goods kerbside, but do what we can to make things as easy as possible at the drivers discretion.
- Q: Can I collect?
A: Yes. Simply ring one of our friendly staff on 020 8012 8032 to see if we have the stock available.
- Q: Do you have what I need in stock?
A: Simply ring one of our friendly staff on 020 8012 8032 to see what we have in stock.
- Q: Do Hitchcock & King provide the delivery service?
A: Yes, we have a fleet of over 20 delivery vehicles ready to deliver to your location.
- Q: My product/s has arrived damaged?
If any of your products should arrive faulty or damaged, please contact us to arrange for a return.
- Q: How do I return items?
Please contact us to arrange the return of your items.
- Q: How long does delivery take?
We pride ourselves on our fast, reliable delivery. Delivery time will vary depending on when your order is placed. Most orders will be delivered the next day, but we can also deliver the very same day if the order is placed early enough.